Kaltura Captioning (REACH)
The Office of Accessible Technology and Services (OATS) provide captioning support to University faculty and staff.
Kaltura automatically captions a video's narration track when media is uploaded. Instructors are strongly recommended to review this automatic captioning for accuracy.
Captions can be fixed two ways:
1. Edit the captions of the video yourself, or
2. Submit a support ticket to request captioning support services (Please plan accordingly. It is recommended that request be made 3-4 weeks in advance of the needed due date).
Process for requesting captioning services: Submit a service request
Bring videos to the Office of Accessible Technology and Services (OATS). Located in SSC (Student Services Center) room 320 or provide appropriate links when submitting service request
Reasons for Potential Delay
- Captioning guidelines determine priority. Guidelines can be found here: http://www.csuchico.edu/oats/captioning/guidelines.shtml
- Foreign Language
- Copyright issues
If you have any, questions please contact the Office of Accessible Technology and Services at 530-898-4863, or email, firstname.lastname@example.org.