Access Keys:
Skip to content (Access Key - 0)

Accessing the VSL for the first time on Windows:

VSL utilizes a receiver client in order to access hosted Windows, Web, or Software as a Service (SaaS) applications. In order to install that client, please review the steps below.

The VSL works with Internet Explorer and Firefox and Chrome.

Step 1:

Open a web browser and navigate to You should see a login screen like above. Enter your Chico State user name and password in the correct fields.

Step 2:

If this is the first time logging in to VSL from this computer, your screen will appear like the one above. Click the green install button to continue.

Step 3:

After clicking the green install button you will be prompted to download and install the Citrix Receiver client. Click "Run" to install the Citrix Receiver client.

Step 4:

After clicking Run, follow the on screen instructions to install Citrix Receiver. Click "Yes" or "Allow" if you are prompted. You should see the windows above.

Click "OK" once the installation is complete.

Step 5:

After the installation completes the Virtual Software Library web page will show you one or more application icons. If you are enrolled in more than one course that uses the VSL, you will see applications for each of them. If two courses use the same application, only a single icon for that application will be displayed.

Click on the application you would like to use.

The first time you launch an application or access your local computer's drives through a VSL application you may see a screen resembling the one below. In order for the VSL to function properly, make sure to check the box "Do not ask me again" and then click "Permit all access".

If you need assistance saving and opening files in the VSL. Please read our article about Working With Files in the VSL on Windows.

Related Articles
Page: Getting Started with the VSL (ITSS Knowledge Base) Labels: vsl, outline, quick-start, guide, td-delete
Page: VSL FAQ (ITSS Knowledge Base) Labels: vsd, vsl, td-delete
Page: VSL Setup Android (ITSS Knowledge Base) Labels: vsl, mobile, droid, android, td-delete
Page: VSL Setup iOS (ITSS Knowledge Base) Labels: ios, iphone, ipad, vsl, td-delete
Page: VSL Setup MacOSX (ITSS Knowledge Base) Labels: vsl, macosx, mac, td-delete
Page: VSL Setup Windows (ITSS Knowledge Base) Labels: vsl, windows, windows-7, td-delete
Page: Changing Session Security Settings in Citrix Receiver on Windows (ITSS Knowledge Base) Labels: vsl, windows, td-delete
Page: Virtual Software Library (ITSS Knowledge Base) Labels: vsl, software, td-delete

This page is maintained by IT Support Services at CSU, Chico. Please send any feedback, questions or corrections to

Contact ITSS

Students, Faculty and Staff Support
Walk-up: MLIB 142
Phone: 898-HELP(4357)
Service Desk Hours

Adaptavist Theme Builder (4.2.3) Powered by Atlassian Confluence 3.5.16, the Enterprise Wiki