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Thanks for choosing Confluence for your collaboration needs. Confluence is an enterprise wiki which enables groups to quickly collaborate on projects online. Below you will find some basic info on the system as well as some caveats.

Your Space

If you're new to Confluence, chances are you've either requested a space or have been added to a space. Spaces are created and organized by department. When you login to Confluence you may see other spaces on the dashboard; these spaces contain publicly viewable content which you can view, but not edit. By default, your space will be only viewable to those users assigned to your space.


Each space has a unique identifier called the spacekey. This is generally a three to four letter abbreviation for your department; often the department code.

Spacekey Example

Web Application Development has a spacekey of webd

You will notice the spacekey being used in the URL's to pages in your space. In addition, there are several macros which will take the spacekey as an argument to limit the scope of it's functionality.

Spacekey In Use

To place a search box in a page in your space that will only return results from your space, you would use the following macro:



Three groups are automatically added to a space when it is created:

Group Type

Group Name







By default, the Confluence Administrators will grant all permissions to the Admins group, all permissions except Space Administration to the Users group, and view only permission to the Guest group.

Additional Groups

If you think you will require additional groups, please send a request to


We envision that the Admins group will only contain a handful of people who will over see the space. Those in the Admins group will have permission to provision and de-provision users into the space.


These folks are the everyday users of your space. It's important to make sure they have the ability to create and edit pages, attachments, and news.


The Guest group was created to provide a simple container for adding people from other departments into your space to view your content. You are free to grant this group the ability to add and edit content if you'd like.


Each space has a fully customizable set of permissions that are broken down by:

  • Groups
  • Individual Users
  • Anonymous


By default the three groups mentioned above will be granted some level of access to your space:

  1. Admins
  2. Users
  3. Guests

Individual Users

Much like groups, you can add individual users and give them a customized level of access to your space. It is recommended to try and accomplish this through the use of groups. However, should groups not prove effective, you may find individual permissions appropriate.

You can add in other groups from other departments to your space if you need to collaborate.


By default, all department spaces do not have anonymous accesses enabled. If your space is designed to share content with the public then you are free to enable this access.

Effects of Enabling Anonymous Access

If you enable Anonymous Access, any News item or Bookmark you've created will be accessible by the general public.

We recommend that you do not allow anonymous editing of content. The Confluence Administrators reserve the right to disable anonymous access to your space if any abuse of the system is detected and not remediated in a timely manner.

Managing Users

Space Admins will have the ability to provision and de-provision users into your space through the Manage Users tab. You will only be able to add/remove users from the groups that are associated with your space if the Spacekey of your space is apart of the group name.

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